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Emergency Services

24-hour Emergency Medical Services

Windom Area Health provides 24-hour emergency medical services. To better serve our patients we have outlined the emergency room process to help patients understand how services are provided:

Medical Treatment for patients is determined by medical status through a triage process, rather than on a "first-come, first served" basis. Patients with critical medical status are given priority.

Physician Coverage

Windom Area Health is proud to offer 24-hour on-site physician coverage, 7 days a week.

Before the patient is seen by a physician, a nurse will complete an evaluation of the patient. A physician will be contacted and will determine appropriate action to examine the patient in the ER or recommend treatment at a local clinic.

Insurance and demographic information is required with each ER visit. Always carry your insurance card with you.

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Triage Process

The Windom Area Health Emergency Department triages (prioritizes) patients based on the seriousness of symptoms, NOT "first come, first served."

Laboratory and Imaging Services

During your visit, laboratory and imaging tests may be required.

They are available 24-hours for emergency needs. If your visit is after regular laboratory and imaging working hours, off-site staff will be contacted and come to the hospital to perform the needed tests as quickly as possible.

Windom Area Health’s pharmacy is licensed to dispense medications to hospitalized patients only. ER patients will only receive enough medication to last until a retail pharmacy is available to fill the prescription.

Any questions or concerns should be directed to a nurse or you may contact the Hospital Administrator at 507-831-2400.

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